Striving for excellence

JMD Ross strives for continuous excellence and are committed to swiftly rectifying grievances. Please contact the JMD Ross Complaint’s Manager to discuss further:

JMD ROSS COMPLAINT’S MANAGER

	+61 (2) 9906 1199
	jdavaine@jmdross.com.au
	Attention: Complaints Manager JMD Ross Insurance Brokers Pty Ltd PO Box 411 St Leonards NSW 1590

JMD Ross subscribes to the Insurance Brokers Code of Practice and the Australian Financial Complaints Authority (AFCA), a free customer service. If your complaint is not successfully resolved by our office within 30 days from the date reported to our office, it can be referred to AFCA to assist in making an independent assessment of your issue(s).

AFCA

	1800 931 678
	info@afca.org.au
	Australian Financial Complaints Authority GPO Box 3 Melbourne VIC
	www.afca.org.au

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